Kobilz Cleaning Services Ltd
Company Registration No. 13055444
Last updated: 26 September 2026
Kobilz Cleaning Services Ltd (“we”, “us”, “our”, “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Kobilz Cleaning Services Ltd is a professional cleaning company providing commercial and residential cleaning services.
Contact details:
Tel: 07365 456237
Email: info@kobilz.co.uk
Web: www.kobilz.co.uk
2. Information We Collect
We may collect and process the following types of personal information:
- Contact details: name, email address, telephone number, postal address
- Enquiry and booking information: details submitted via our website contact form, email, or telephone regarding cleaning services
- Payment information: billing details necessary to issue invoices (we do not store card payment details, as payments are made via bank transfer)
- Employment enquiries: if you apply for a role with us, we may collect CVs, application details, and references
- Technical data: IP address, browser type, device information, and website usage data collected via cookies (see our Cookies Policy)
3. How We Collect Your Information
We collect personal information when you:
- Complete a contact or enquiry form on our website
- Email or call us directly
- Book or request a cleaning service
- Apply for a job with us
- Interact with our website (via cookies and analytics tools)
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotations
- Deliver and manage cleaning services, including scheduling and invoicing
- Process payments and maintain financial records
- Communicate with you regarding your booking or ongoing service agreement
- Consider job applications
- Improve our website and services
- Comply with our legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: to fulfil our obligations when providing cleaning services to you
- Legitimate interests: to respond to enquiries, improve our services, and manage business operations
- Legal obligation: to comply with tax, accounting, and regulatory requirements
- Consent: where you have provided explicit consent, such as signing up to marketing communications
6. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Staff and subcontractors directly involved in delivering your service
- Our accountant or bookkeeper, for invoicing and financial record-keeping
- Insurance providers, where necessary for claims or liability purposes
- Regulatory or government bodies, where required by law
- IT and website service providers who support our website hosting and operation
Any third party processing your data on our behalf is required to handle it securely and in accordance with UK GDPR.
7. Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience. For full details on the cookies we use and how to manage them, please see our Cookies Policy.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Financial records are typically retained for a minimum of 6 years in line with HMRC requirements.
9. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
10. Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data, where applicable
- Object to or restrict certain types of processing
- Request data portability
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
To exercise any of these rights, please contact us using the details above.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Kobilz Cleaning Services Ltd
Tel: 07365 456237
Email: info@kobilz.co.uk
Web: www.kobilz.co.uk
You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk if you have concerns about how your data is being processed.